Privacy policy
Your confidentiality is important to us. This privacy policy explains how we collect, use and protect your personal information when you use our website.
Contact form management
When you use the contact form on our website, we collect:
- Your first and last name
- Your email address
- Your telephone number (optional)
- The subject of your enquiry
- The content of your message
Data marked with an asterisk in questionnaires or contact forms must be provided. Otherwise, the forms cannot be saved and no information will be sent to L’Agence d’urbanisme, de développement et du patrimoine du Pays de Saint-Omer.
These details are used for :
- To respond to your request or question.
- To contact you if further information is required.
This data will never be shared with third parties. It is retained for the duration of processing from the date of transmission or in accordance with applicable law.
Consent to cookies and related services
Our website uses cookies to enhance your user experience and ensure the proper functioning of the services offered. Cookies are small files stored on your device that enable us to :
- Collect anonymous statistics on the use of our website (e.g. via Google Analytics).
- Remember your preferences to provide you with a personalised experience.
- Ensure the proper functioning of essential features, such as calendar registrations and contact forms.
The management of your consent regarding cookies is handled by Axeptio. Axeptio allows you to:
- Be clearly informed about the cookies used on our website.
- Easily accept or refuse cookies according to your preferences.
- Change your consent at any time by clicking on the cookie manager accessible at the bottom of each page.
Some services on our site may require cookies to function properly. If you choose to refuse certain cookies, some features (such as statistics or personalisation) may be limited.
By using our website and configuring your preferences via Axeptio, you have complete control over the cookies we use, in accordance with current regulations.
Embedded content from other websites
The articles, pages and resources on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other websites behaves in the same way as if the visitor had visited that other website. These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you have an account logged in to their website.
Security of your data
We take technical and organisational measures to protect your data against unauthorised access, loss or disclosure. However, please note that no data transmission over the internet is completely secure.
Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You may request access to your data.
- Rectification: You may request the correction of your data if it is incorrect or incomplete.
- Deletion: You may request the deletion of your data.
- Objection: You may object to the use of your data.
To exercise these rights or if you have any questions about the processing of your data in this system, you may contact L’Agence d’urbanisme, de développement et du patrimoine du Pays de Saint-Omer (Saint-Omer Urban Planning, Development and Heritage Agency), specifying your identity: dpo@aud-stomer.fr.
